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Writer's pictureCassandra Roberge

Vivacity Technologies launches its new records retrieval and data management platform, VivaCitadel, in the City of Kelowna


VivaCitadel logo

Kamloops, BC, December 10, 2024 – Vivacity Technologies, an innovative tech start-up based in Kamloops, British Columbia, is excited to announce the public launch of its cutting-edge citizen request portal and data management platform, VivaCitadel,  in the City of Kelowna. Citizens requesting property records can now use VivaCitadel’s modern process to complete their requests entirely online. This marks a significant milestone for Vivacity Technologies as it pioneers’ solutions to enhance municipal service delivery and revenue generation.


VivaCitadel is a modern platform that streamlines and automates the records request process for municipalities. Today, the platform is focused on Property Information Requests (PIRs) transforming the complex but necessary municipal service. By leveraging the VivaCitadel platform, municipalities can deliver improved services to citizens, automate records retrieval, create operational efficiencies, and provide alternative revenue sources for municipalities across Canada.


“We are thrilled to partner with the City of Kelowna for the VivaCitadel platform,” said George Emery, CEO of Vivacity Technologies. “Our goal is to empower municipalities with innovative tools that enhance operational efficiency and support the ability of cities to generate alternative revenue. This collaboration with Kelowna underscores our commitment to transforming the way municipalities manage and utilize data for the betterment of communities.”


The City of Kelowna, known for its vibrant community and progressive approach to technology, is set to benefit significantly from the VivaCitadel platform. By automating the PIR process, Kelowna will experience faster and more accurate data handling, reducing administrative burdens and allowing city staff to focus on strategic initiatives that improve the quality of life for residents.


“We are excited to be launching the VivaCitadel platform and see its potential to transform our data management processes,” said Andreas Boehm, Intelligent City Manager for the City of Kelowna. “Partnering with Vivacity Technologies aligns with our vision to leverage technology for improved digital services and community engagement.”


The partnership between Vivacity Technologies and the City of Kelowna signifies a shared commitment to innovation and excellence in service delivery and community betterment. As one of the first municipalities to adopt the VivaCitadel platform, Kelowna sets a precedent for other cities looking to modernize their service delivery processes.


Vivacity Technologies is dedicated to expanding its reach and helping more municipalities harness the power of VivaCitadel. The company envisions a future where cities across Canada can efficiently manage record requests and explore new revenue streams to benefit their communities. The online portal can be accessed at https://pir.kelowna.ca/.


Overview of Vivacity Technologies

As your trusted technology partner, Vivacity Technologies works to support your IT needs across a variety of industries, acting as an extension of your team. Our clients include municipalities, small and medium sized enterprises, and First Nations organizations. We support our clients by deploying digital and security infrastructure and providing IT consulting services to bridge the digital gap. Based in Canada, our team is made up of innovators and technologists who put our clients first and aren’t afraid to challenge the status quo so we can build a better tomorrow. Learn more here.


Overview of VivaCitadel

VivaCitadel is Vivacity Technologies’ smart city data management solution that streamlines and automates cities’ Property Information Request processes. By breaking down data silos and removing the burdens of legacy systems, VivaCitadel allows municipalities to make more efficient use of their resources while recapturing the costs required to perform these services. VivaCitadel allows municipalities to perform necessary services with greater efficiency while improving the service delivery experience and quality for staff and citizens alike.


For more information, please contact us at:

Cassandra Roberge

Business and Marketing Analyst

Vivacity Technologies

Tel.: +1 250-733-0052


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